Privacy Policy

This policy explains how ERNELL LLC, doing business as ERNELL Group ("ERNELL," "we," "us"), handles information collected through ernellgroup.com. We collect only what we need to answer your request.

What we collect

• Information you give us on our forms or by email: your name, email, phone number (optional), company, property type, property address or county, your situation and timeline, property or job details, prices you choose to share, and any photos or documents you email us.
• Basic technical data that our hosting provider may log automatically, like IP address, browser type and pages visited, for security and to keep the site running. We don't run advertising trackers on this site.

How we use it

• To answer your request, look into your property, prepare any offer, proposal or demo estimate you ask for, and follow up about it.
• To contact you by email, and by phone or text only if you checked the optional phone/text consent box.
• To keep basic business records.

We keep details about your property, your situation and your prices confidential. We use them only to respond to you, and we don't publish them.

Calls and text messages

If you agree to be called or texted, we'll contact you only about your request. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent isn't required to sell to us or to buy anything. We don't use autodialers or prerecorded messages. We don't sell, rent or share your mobile number or text-messaging consent with third parties or affiliates for their marketing.

Email

You can ask us to stop emailing you at any time by replying "unsubscribe" or writing to info@ernellgroup.com.

Who we share it with

We don't sell your personal information. We share it only as needed with:

• Service providers that help us run the business, under their own privacy terms. These include our website host and form processor (for example, Netlify or Formspree), our email provider and our document tools.
• Professionals working on a transaction you agree to go ahead with, such as attorneys, title companies and surveyors.
• Anyone the law requires us to share it with.

Cookies

This site doesn't set its own tracking or advertising cookies. Our host or form processor may use strictly necessary cookies or similar technology for security and spam prevention.

How long we keep it

We keep inquiry records only as long as we need them to respond, do business with you, and meet record-keeping duties. Then we delete them.

Your choices

You can ask us to see, correct or delete the personal information you've sent us by emailing info@ernellgroup.com.

Children

This site is for adults and businesses. We don't knowingly collect information from children under 13.

Changes

If we update this policy, we'll change the effective date above.

Contact

For any privacy question or request, email info@ernellgroup.com or use the contact form on our home page.

ERNELL LLC (ERNELL Group) · St. Petersburg, Florida